15 Day Return Policy
I have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
There is no restocking fee but you will be responsible to cover return shipping cost.
If your return is accepted, I’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.
To start a return, you can contact me at monicashunt2020@gmail.com.
Damages and issues
Please inspect your order upon receiving it and contact me immediately if the item is defective, damaged, or if you receive the wrong item, so that I can evaluate the issue and make it right. In this case, I cover the cost of shipping.
Exchanges
I do not do exchanges at the moment.
What happens if I purchased the wrong product, it doesn’t fit, or I no longer want the item?
In this case, it would be your responsibility to have your item shipped back to me. I do not accept any form of returns after 15 days.
Refunds
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, I'll process your refund within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since I’ve approved your return, please contact me at monicashunt2020@gmail.com.
